Not able to remove DX NetOps

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

sudo  ./Uninstall_PerformanceCenter fails.

Environment

Release : all supported releases

Component : IM Reporting / Admin / Configuration

Cause

Without reviewing the actual cause, you can manually remove the install.

Resolution

• To clean up the /tmp directory, remove unnecessary files.

• To remove the /opt/CA directory, run the following command:

  rm -rf /opt/CA

• To remove the installer Registration File, run the following command:

  rm /var/.com.zerog.registry.xml

• To remove all of the DX NetOps  service files, run the following command:

  rm /etc/init.d/caperfcenter_*

• Restart the server.

Additional Information

As per the documentation:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/22-2/installing/uninstall-ca-performance-management/uninstall-performance-center.html

The Uninstaller still leaves the MySQL data directory (by default in /opt/mysql) in place. So to get rid of it, you can delete it manually.