sqlserver error from domain_logon/LogonUser: 1385
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sqlserver error from domain_logon/LogonUser: 1385


Article ID: 142365


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe CA Unified Infrastructure Management SaaS (Nimsoft / UIM)


I am unable to monitor the SQL Server database from the hub installed at a client. I am able to RDP to the sql server from the hub and login with the service account I am using in the probe but I am unable to get the probe to connect to the database. I am getting domain login failed.

The sqlserver probe log shows an error when the connection is tested:
sqlserver: Error from domain_logon/LogonUser: 1385
sqlserver: Profile: test connection profile/test connection checkpoint - domain logon failed
sqlserver: Connection test to XXXXXXXXXX failed


Release : UIM 20.x

Component : UIM - SQLSERVER


- local logon rights/policy


Check to make sure that the user has 'Allow logon locally' permission on the sqlserver probe machine. It may be that the domain admin account being used is also a member of another AD group/group policy that has a Deny Local logon policy.

A Windows administrator should be able to check this and/or take care of this change.

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