CA View - The CA VIEW V14 Product Zip File is not Unzipping

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Article ID: 142356

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Updated On:

Products

CA Deliver CA View

Issue/Introduction

When trying to unzip the CA View v14 product file, the client received the below message:

 CAZIP06W: Unknown Solution Found DVD0000000000961.pax.z encountered.

 

Environment

Release : 14.0

Component : CA View

Resolution

The client was provided a DVD0000000000961.pax.z file.
They uploaded the file to the mainframe.

Provided the client the following JCL, to retrieve a pax.z file and place it in a USS directory:

//XXXXXXXX JOB ...
//FTPSTEP1 EXEC PGM=FTP,PARM='(EXIT=08'
//SYSTCPD DD DSN=VTAM.TCPIP.TCPIP.DATA,DISP=SHR
//SYSPRINT DD SYSOUT=*
//OUTPUT DD SYSOUT=*
//INPUT DD *
supportftp.broadcom.com
Your_Support_Online_UserID
Your_Support_Online_Password
lcd /your/uss/path/for/paxfile
cd /Site_ID/Case_Num/files_from_broadcom
bin
get DVD0000000000961.pax.z
quit
/*
//

The client was informed that they need to use the PAX command to unpax/unzip the files.

Here is a link to the instruction:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/traditional-management/ca-view/12-2/installing-and-upgrading/install-using-pax-file.html#concept.dita_11e676268085d2189809059744aef13e3abc14f7_CreateaProductDirectoryfromthePaxFile

The client ran the unpax job, and the job ran with maxcc0.

When unzipping the pax file, it will be place into a /BRME0G0 directory, based on the directory from which the unzip was done.

The client reported that the unzip job completed.