Services stop on VSE and can't restart them on DEVTEST portal

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Article ID: 142348

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

An issue in  VSE when virtual services stop in and when want to restart it throws an error: just saying "An error occurred while starting service FacilityProfile_REST: vsm".

 

 

Cause

Auto-restart column was Disabled

Environment

Release : 10.4

Component : CA Service Virtualization

Resolution



We noticed that on the VSM's that we were not able to restart, the Auto-restart column was Disabled. Once we enabled it and tried to restart it, it worked.