Clarity: Modern UX doesn't get redirected to the on demand login portal page once it reaches the inactivity timeout

book

Article ID: 142338

calendar_today

Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE


1. Set the Inactivity Timeout to 120 minutes in Clarity system options
2. Login to Clarity and navigate to Modern UX
3. Leave the browser idle for 2 hours

Expected Results: Post the inactivity time out the user should be redirected to OD Portal login page or customer SSO page
Actual Results: Post the inactivity time out the users gets to see the login page of new UX.

.

Cause

This is due to a defect DE48806 

Environment

Release :15.x 

Component : CA PPM SAAS SECURITY INTEGRATION

Resolution

This is fixed in 15.6 and above