Clarity: Modern UX doesn't get redirected to the on demand login portal page once it reaches the inactivity timeout

Article Id: 142338

Status: Published

Updated On: 27-12-2019 03:46

Products:

Clarity PPM SaaS , Clarity PPM SaaS , STARTER PACK-CLARITY PPM , Clarity PPM SaaS

Issue/Introduction:

STEPS TO REPRODUCE

1. Set the Inactivity Timeout to 120 minutes in Clarity system options
2. Login to Clarity and navigate to Modern UX
3. Leave the browser idle for 2 hours

Expected Results: Post the inactivity time out the user should be redirected to OD Portal login page or customer SSO page
Actual Results: Post the inactivity time out the users gets to see the login page of new UX.

Cause:

This is due to a defect DE48806

Environment:

Release :15.x

Component : CA PPM SAAS SECURITY INTEGRATION

Resolution:

This is fixed in 15.6 and above