cipher text for class 'TargetAccountImpl' does not have crypto prefix

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• PAM SAFENET LUNA HSM
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

Tomcat catalina.out reporting "cipher text for class 'TargetAccountImpl' does not have crypto prefix" and unable to RDP to target system

Cause

It is a known issue fixed on PAM 3.3.0

Environment

Release : 3.2

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

It is a known issue fixed on PAM 3.3.0 and backported to 3.2.5(DE415711).

Solution is to upgrade to 3.2.5 (or higher) or 3.3.0 (or higher).

If you are planning on upgrade to PAM 3.3.1 then it is recommended to upgrade to 3.2.6 instead of 3.2.5 so you can satisfy the prerequisite for upgrading to 3.3.1.