Clarity: Jaspersoft report output varies when you schedule multiple report outputs in one schedule

Article Id: 142304

Status: Published

Updated On: 26-12-2019 14:22

Products:

CLARITY PPM FOR ITG , CLARITY PPM FEDERAL , Clarity PPM On Premise

Issue/Introduction:

Steps to Reproduce

1. Create a Jaspersoft schedule for any report

2. In the Output Option Tab choose format as PDF and EXCEL

3. Let the report run as per schedule

Expected Result: Data output in the PDF as well as EXCEL should be same

Actual Result: Sometimes data output in PDF and EXCEL varies

Cause:

The above mentioned variation can happen if the report is running when the data is changing within the table, Jaspersoft schedule gets triggered and generates the output and then prints to the output option and if there is data change happening across the table then there is a probability that data output might change.

Environment:

Release : 15.x

Component : CA PPM JASPERSOFT

Resolution:

Ensure when you are generating the report there is not data changes happening to the underlying tables from which reports are generated.