Clarity: Jaspersoft report output varies when you schedule multiple report outputs in one schedule

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM On Premise

Issue/Introduction

Steps to Reproduce

 

1. Create a Jaspersoft schedule for any report 

2. In the Output Option Tab choose format as PDF and EXCEL 

3. Let the report run as per schedule 

 

Expected Result: Data output in the PDF as well as EXCEL should be same 

Actual Result: Sometimes data output in PDF and EXCEL varies 

Cause

The above mentioned variation can happen if the report is running when the data is changing within the table, Jaspersoft schedule gets triggered and generates the output and then prints to the output option and if there is data change happening across the table then there is a probability that data output might change.

Environment

Release : 15.x

Component : CA PPM JASPERSOFT

Resolution

Ensure when you are generating the report there is not data changes happening to the underlying tables from which reports are generated.