A user cannot login with LDAP credentials
Article ID: 142259
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
DX NetOps
Issue/Introduction
Request assistance in troubleshooting LDAP authentication as one of our admins is not able to access CAPC.
Cause
password expired
Environment
Release : 3.7
Resolution
We deleted the user out of CAPC and then had the user log back. Doing this recreates the user and allows then to successfully login
Feedback
Yes
No
Powered by
