Identity Portal logout issue (rIdentity Portal logout not working

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Article ID: 142250

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

After performing the integration of Identity Portal and Identity Manager with SSO, the logout functionality stops working,

Cause

This is caused by a misconfiguration and a step missing in teh documentations.

Setup --> General Configuration --> SSO -- Logout Redirect URL should be identical to LogoutURL under Setup --> General Configuration --> System

Environment

Identity ortal 14.2 and above

Resolution

Setup --> General Configuration --> SSO -- Logout Redirect URL
Should be identical with LogoutURL under Setup --> General Configuration --> System