How to resolve CA Automation Point message "Web Message monitoring stopped. Stopping message archiving into database." ?

Products

• Automation Point

Issue/Introduction

How to resolve CA Automation Point message "Web Message monitoring stopped. Stopping message archiving into database." ?

Environment

MS Windows Server

Resolution

The situation described in the message can be resolved by resizing the database and then increasing the message limit via configuration manager.

This is the sequence of steps required to increase the limit:

Configuration Manager > Expert Interface > Automation -> Web Message Viewing > Click in Configure -> Manage Database Settings -> Message limit

Note, this change will recycle the CA Automation Point Web Message Server.

Additional Information

You can find additional information at our website: CA Technologies Documentation