How to resolve Automation Point message "Web Message monitoring stopped. Stopping message archiving into database." ?

Products

• Automation Point

Issue/Introduction

How to resolve Automation Point message "Web Message monitoring stopped. Stopping message archiving into database." ?

Environment

MS Windows Server

Resolution

The situation described in the message can be resolved by resizing the database and then increasing the message limit via configuration manager.

This is the sequence of steps required to increase the limit:

Configuration Manager > Expert Interface > Automation -> Web Message Viewing > Click in Configure -> Manage Database Settings -> Message limit

Note, this change will recycle the Automation Point Web Message Server.