Do we need turn off the cluster before installing the new licenses

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Article ID: 142229

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

PAM 3.x.x Cluster environment where customer received new licenses to be applied on all member nodes configured in the cluster. 

Is it required to turn off the cluster while applying the license?

- Initial license was applied on PAM 3.x

- No new features added to the new license.

- Only changes are the number of Access Devices and Password Devices.

Cause

Customer wants to proactively check about the need of turning cluster off. 

Environment

Release : 3.2.3

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

Yes, it is required to turn off the cluster in order to apply the new licenses regardless of changes in the license.