Logmon probe command with PS script does not return the value

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When a PowerShell script is launched in a Windows command prompt, it display the correct amount of files under a shared drive.

But when the Logmon probe is used to call the script the result is always 0.

Environment

Release : 9.2.0

Component : UIM LOGMON

Cause

The Nimsoft Robot Watcher service is started by Local System account

Resolution

Either set a Domain account with Administrator privilege to start the Nimsoft Robot Watcher service where the Logmon probe is installed or set "Run as User" in Setup TAB of Logmon probe.