Nutanix_Monitoring Probe Fails to Allow Addition of New Profile

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Article ID: 142205

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

When trying to save a new profile to the nutanix_monitor probe, it fails with a message similar to the following:

 


Failure

Save failed.


Message: Remote Request Error: Remote /NSPI/Embraer-BOCA/eahojax1mid03/nutanix_monitor probes processing of operation set_ctd_configuration failed 

Resolution: Please check both the PPM and remote probe log file for additional details.

Error Code: PPM-012 

Click Retry to attempt to save your configuration again.
Click Reload to refresh configuration.
Click Close to clear all configuration settings and begin again.

Cause

Using spaces and/or special characters in the profile name field.

Environment

UIM - 9.2.0

nutanix_monitor version - 1.53

This article is generally applicable to most versions of UIM.

Resolution

You cannot use spaces or special characters in the profile name.

 

For example, it will fail to save if you use:

"hostname (Production Environment)"

 

However, you can use:

"HostnameProductionEnvironment"