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Event Engine: Event is not triggering an increase in the 'count'


Article ID: 142204


Updated On:


CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine


After setting up the Event Engine, the sample in the documentation was not increasing the event count. 


Release : 12.3

Component : EVENT ENGINE


Please follow the steps detailed for troubleshooting:

Additionally, if those are successful except for the trigger, please note that the triggering event and the variable are case sensitive. For example:

"type": "EVENT_TEST",
"count": 1

Will not trigger EVENT_TEST if it is configured with

Count is greater than 0.

As count is not the same value as Count.