After setting up the Event Engine, the sample in the documentation was not increasing the event count.
Release : 12.3
Component : EVENT ENGINE
Please follow the steps detailed for troubleshooting:
Additionally, if those are successful except for the trigger, please note that the triggering event and the variable are case sensitive. For example:
Will not trigger EVENT_TEST if it is configured with
Count is greater than 0.
As count is not the same value as Count.