CA View - Received SARSTC24 Message of Database Being Full

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Article ID: 142176

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Updated On:

Products

CA Deliver CA View

Issue/Introduction

The client's View SARSTC task went down, with the following:

  SARSTC24  No more space in database xxxxxx.xxxxxx - Reply R (retry), B (backup), N (new), C (clean), OR T (terminate)
R 9204,T
SARSTC09 Archive Task terminated return code 0008

Environment

Release : 12.1

Component : CA View

Resolution

As the client received the following message, on their View database DATA space:

SARSTC24 No more space in database xxxxxx.xxxxxx - Reply R (retry), B (backup), N (new), C (clean), OR T (terminate)

The recommendation was to add DATA space to the database:

//XXXXXXXX JOB ...
//SARDBASE EXEC PGM=SARDBASE,PARM='view_hlq' <=== Modify DB name
//STEPLIB DD DISP=SHR,DSN=VIEW.CVDELOAD <=== Modify, if used
//SYSPRINT DD SYSOUT=*
//SYSIN DD *
ADDDS DATA CYLINDER=nnnn BLKSIZE=13682 UNIT=uuuu VOLSER=vvvvvv
/*
//

After adding the space, the client was able to start the SARSTC, and it processed reports as expected.

As the client had a View backup not complete, the SARSTC task could be started in a couple of ways:

. If the backup cycle is to complete, start the task with "/S sarstc".
. To drop any knowledge of a backup cycle, start the task with "/S sarstc,OPT=STOPBU".

In this instance, the client had used "T" to terminate the View task, whereas they could have first added the database space, then replied "R" to retry.