12.1 Web Viewer - usage report (list of users logged in)?

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Article ID: 142173

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Updated On:

Products

CA Output Management Web Viewer

Issue/Introduction

How can I get the list of users logged in to output managed web viewer periodically (e.g. weekly or daily or monthly or date range etc.,)?

Also, Is there a usage report which I can extract from log files on the servers after logging into the windows server where the output manager web viewer is installed?

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

The only usage reporting options in 12.1 Web Viewer are accessible from the Administration tab and under Preferences. The final two options, Auditing Settings and Statistics are the ones which control Auditing/usage reporting. The logs the application writes are for CA Technologies/Broadcom Support use and not intended for customer consumption.