When trying to open a project in Open Workbench (OWB), the following error is shown: "A server error occurred during login: - Received fatal alert: handshake_failure".
This is caused by incompatible cryptographic algorithms between Open Workbench and Clarity.
This is likely because a mismatched (and old/unsupported) version of OWB is in use, and Clarity PPM has been configured to use only TLS 1.2. Older versions of OWB shipped with old versions of Java.
Check that the version of OWB match the version in Clarity , and that they are both supported:
If you are using a current and supported version of Clarity PPM, please download the matching version of OWB by going to Home > Personal > Account Settings > Software Downloads.