Consult on Identity Portal showing different information as compared to IG

Article Id: 142133

Status: Published

Updated On: 22-01-2020 09:20

Products:

CA Identity Governance , CA Identity Portal , CA Identity Suite

Issue/Introduction:

The Consult information on the IP doesn't match the IG View. Here is a screenshot from IG - note the word Consult appears for each role:

Here is a screenshot from IP - the word Consult is not there:

Environment:

Release : 14.3

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution:

Works as designed - In IG, the roles are listed with the word Consult, just as in the first screenshot above. And then in IP, the word Consult is not visible but the question mark icon, which represents consultation, is highlighted, as in the second screenshot. Both applications show that Consult was added for the roles, but just have different ways of displaying that.