SS OS installation doesn't changed the status to pending

Products

• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Software Delivery
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

 

OS installation.

The activated OS installation doesn't changed the status to pending status. The OS installations doesn't start. See screenshot.

 

 

 

Resolution

Procedure to move the MSI Administrative Installation point:

1 . Ensure any active software delivery jobs or distributions using the library are terminated and cleaned up before proceeding.



2. Stop the CAF service: caf stop



3. Record the current configuration values before making any changes:

ccnfcmda -cmd GetParameterValue -ps itrm/usd/shared -pn MSIAdminPath



4. Remove the MSILIB share:

sd_sscmd removeshare MSILIB

5. Move the administrative install point from the current location, to the new location.

The default location of the software delivery library is:

...CA\DSM\SD\ASM\MSILIB



For instructional purposes this document will use "T:\NewLocation\MSILIB" to reference the new location.



6. Update the comstore for the new location:

ccnfcmda -cmd SetParameterValue -ps itrm/usd/shared -pn MSIAdminPath -v "....\NewLocation\MSILIB"


7. Enable the MSILIB share.

sd_sscmd addshare MSILIB



8. Start the CAF service: caf start