SS OS installation doesn't changed the status to pending
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Article ID: 142127
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Updated On:
Products
CA Client Automation - Asset Management
CA Client Automation - IT Client Manager
CA Client Automation
CA Client Automation - Software Delivery
CA Client Automation - Remote Control
CA Client Automation - Asset Intelligence
CA Client Automation - Desktop Migration Manager
CA Client Automation - Patch Manager
Issue/Introduction
OS installation.
The activated OS installation doesn't changed the status to pending status. The OS installations doesn't start. See screenshot.
Resolution
Procedure to move the MSI Administrative Installation point:
1 . Ensure any active software delivery jobs or distributions using the library are terminated and cleaned up before proceeding.
2. Stop the CAF service: caf stop
3. Record the current configuration values before making any changes:
ccnfcmda -cmd GetParameterValue -ps itrm/usd/shared -pn MSIAdminPath
4. Remove the MSILIB share:
sd_sscmd removeshare MSILIB
5. Move the administrative install point from the current location, to the new location.
The default location of the software delivery library is:
...CA\DSM\SD\ASM\MSILIB
For instructional purposes this document will use "T:\NewLocation\MSILIB" to reference the new location.
6. Update the comstore for the new location:
ccnfcmda -cmd SetParameterValue -ps itrm/usd/shared -pn MSIAdminPath -v "....\NewLocation\MSILIB"
7. Enable the MSILIB share.
sd_sscmd addshare MSILIB
8. Start the CAF service: caf start
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