Cron job does not repeat

Products

• CA IT Asset Manager
• CA IT Asset Manager Asset Portfolio Management
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER

Issue/Introduction

There are cron jobs with short intervals configured, but these are not running - overnight batches do, however, work.

Environment

Release : 4.3.5

Component : CA SOFTWARE ASSET MANAGER

Resolution

In order to solve this problem with the Cron jobs, it is necessary to correctly configure them to 

1) On the cron jobs themselves, set eac to "Enable parallel run" in the case that they are called when one is already running.

2) Then on the cronmaster task, enable the parallel run setting "Run a new instance in parallel", so multiple tasks can be performed at once.

3) Finally set the repeat interval of the cronmaster task to either every 5 minutes or the minimum repeat time of the cron jobs, whichever is quicker.