DATA Synchronization getting failure on CA Performace center.

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Article ID: 142098

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

facing the DATA Synchronization failure issue on CA performance center for Spectrum One Click Server.
Tried to resync the Source from the CAPC console but again we are getting the synchronization failure error.

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution

If the log says trying to drop a bucket table which is not present
restart the spectrum tomcat service

NOTE:

If still issue persists after restart then create a case and upload stdout.log