wcc_config - invalid credential login error

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• CA Workload Automation Agent
• CA Workload Automation AE

Issue/Introduction

We have WCC 11.3.6 sp2 using external LDAP Directory

My ID x123 is added to Active Directory group - WW Autosys-Admin-Prod  - having the same access as commander

I am trying to export configuration to text file and keep failing with invalid credential.

c:\ProgramFiles\CA\WorkloadControlCenter\bin\wcc_config -u x123 -p x123 -x dev_wcc.txt  -c CONFIG,CREDS,MONITOR,RESOURCES

Logging in as ' x123' - FAILED
Invalid login credentials were entered.

 

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

Confirm you can login to the WCC UI with that id/password.

If you are allowed in, confirm you have access to the configure tab.

Make note of how the user appears in the upper right corner of the WCC UI.

If it is showing a domain prefix then include that in the wcc_config command's user id value.