CAPM DMService.log file has errors regarding "ID Translation issue"

Article Id: 142056

Status: Published

Updated On: 18-12-2019 08:54

Products:

CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling , DX NetOps

Issue/Introduction:

CAPM DMService.log file has errors regarding "ID Translation issue".

Example
ERROR | RIB-Query-35 | YYYY-MM-DD HH:MM:SS,### | com.ca.im.rib.engine.query.tgt.TargetedRIBQueryInvoker
| ID Translation issue

Cause:

These are informational errors noting that an item does not have an item on a data source that corresponds to the CAPC item ID.

Environment:

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution:

These log items are informational, unless you are seeing a specific issue in a view/dashboard/context page that corresponds with the error, they can be ignored.