Duplicate Inventory records for vCenters in vmware probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We have identified duplicate records for vCenters in UMP/OC Inventory. This is causing duplicate models to be imported into Spectrum. We need to find out why nisapi retrieves duplicate records for vCenter such us cc-clvxxxxxxx00. One looks like its coming from the UIM Robot and another one from the vmware probe.

Environment

Release: 8.51 or higher

Component: UIM - VMWARE

Cause

• discovery_server correlation

Resolution

On cs_id 84xxx: (Virtual machine/Robot)
<attributes key="VirtualID" value="500b9845-xxxx-90a2-664d-42xxxxeb66e8"/>

on cs_id 560xxx: (vCenter)
<attributes key="VirtualID" value="89e2c349-xxxx-4f96-b7c6-a5dxxxxe7977"/>

So if you examine the <rules> section in the discovery_server.cfg, and then remove VirtualID from all of the 'unmatch_on_any' rules, then save the file, then cold start the discovery_server, it should resolve the dupes.