Duplicates in NX_ROOT/data/xml/cm.xml file
Release : 17.1 RU04
Component : SERVICE DESK MANAGER
Problem has been fixed in 17.1 RU07
As workaround:
First, save a copy for current NX_ROOT/data/xml/cm.xml.
Edit NX_ROOT/data/xml/cm.xml and verify that there are duplicated ResourceString sections at the end of the file for each spell macro number reported in the error. Once verified , in order to avoid the error, you can delete the duplicated ones. They are :
<ResourceString>
<tag>Spell_Macro:description:5901:Activity Heat Changed notification</tag>
<value>Aktivitätsprotokoll - Benachrichtigung über geänderte Temperatur</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:sym:5901:INTERNAL ISSALG HEAT_CHANGED</tag>
<value>INTERNAL ISSALG HEAT_CHANGED</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:description:5902:Activity Heat Changed notification</tag>
<value>Aktivitätsprotokoll - Benachrichtigung über geänderte Temperatur</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:sym:5902:INTERNAL CHGALG HEAT_CHANGED</tag>
<value>INTERNAL CHGALG HEAT_CHANGED</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:description:5903:Activity Heat Changed notification</tag>
<value>Aktivitätsprotokoll - Benachrichtigung über geänderte Temperatur</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:sym:5903:INTERNAL MGSALG HEAT_CHANGED</tag>
<value>INTERNAL MGSALG HEAT_CHANGED</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:description:300106:Activity Property Changed notification</tag>
<value>Benachrichtigung über Änderung der Aktivitätseigenschaft</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:sym:300106:INTERNAL ISSALG PROP_CHANGED</tag>
<value>INTERNAL ISSALG PROP_CHANGED</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:description:300107:Activity Property Changed notification</tag>
<value>Benachrichtigung über Änderung der Aktivitätseigenschaft</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:sym:300107:INTERNAL CHGALG PROP_CHANGED</tag>
<value>INTERNAL CHGALG PROP_CHANGED</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:description:300108:Activity Property Changed notification</tag>
<value>Benachrichtigung über Änderung der Aktivitätseigenschaft</value>
</ResourceString>
<ResourceString>
<tag>Spell_Macro:sym:300108:INTERNAL MGSALG PROP_CHANGED</tag>
<value>INTERNAL MGSALG PROP_CHANGED</value>
</ResourceString>