FIX Number Missing

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

I have download and extracted the SO09444 zip file in to a folder, when running the patch installer an error pops up "FIX NUMBER Missing"

 

 

Cause

The folder name had & in it

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

The folder the patch was extracted to had & in the name field, once corrected the patch installer ran fine