Out of the box, penalty metrics are being calculated to 2 decimal places. How can this be changed to other values for greater or less precision in report displays?
Release : 8.35
Component : CA Business Service Insight
Go to
Design > Foundation Entities > Service Domains
hen edit the Domain Category that you need more (or less) precision on. This includes the property "Report precision" which will currently be 2 if you're seeing 2 decimal points of precision; change this to the value required. (the maximum is 5, minimum 0).