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Netops will nor sync with Spectrum

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Article ID: 141989

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Netops will nor sync with Spectrum. Tried to re-sync several times, enable disable still doesn't work, Messages in the data sources log says "a processing failure occurred on the data source during sncyronization"

Environment

Release : 3.7

Component : IM Polling

Resolution

Restarted Spectrum one-click