Netops will nor sync with Spectrum

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• CA Performance Management - Data Polling
• DX NetOps

Issue/Introduction

Netops will nor sync with Spectrum. Tried to re-sync several times, enable disable still doesn't work, Messages in the data sources log says "a processing failure occurred on the data source during sncyronization"

Environment

Release : 3.7

Component : IM Polling

Resolution

Restarted Spectrum one-click