Modify attributes are not passed to user endpoint account

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

An endpoint has been created and the attributes have been selected as capability attributes (displayed and confirmed as bold in provisioning manager). The endpoint works and the attributes are added as expected. However, when you modify any of the attributes they are not passed to the user's endpoint account. How can you ensure that the attributes will be modified on the endpoint?

 

 

Environment

Release : 14.x, 15.x

Component : Identity Manager

Resolution

If the capability attributes are not updated on the endpoint account follow the steps below:

• Make sure the check box "Modify Support Enabled" is checked.
• The attribute (whatever was modified on the global user) is mapped to an attribute on endpoint account.
• Check the template for the above attribute has a proper rulestring.

With the above configured, the modification should reflect on endpoint account.