We recently has our UIM server upgraded for one of our clients. we have our SNMP collector backed up, However, we are unable to restore it in place. We need further assistance in restoring the backup.
The robot had NIM_JRE_HOME points to jre7, which was the wrong version of java for the snmpcollector
Release : 8.51
Component : UIM - SNMPCOLLECTOR
We took the following steps to resolve the issue.
The customer had deployed a new instance of the probe and that deployed fine.
So, we deactivated the snmpcollector probe
Renamed the \probes\network\snmpcollector folder to *bak1
Restored the snmpcollector folder from backup.
In the IM console, went to "View Logs" on snmpcollector
Activated the snmpcollector probe.
Saw in the log file, wrong major/minor version java exception
Edited robot.cfg file
Modified NIM_JRE_HOME to point to jre8* folder.
Restarted the robot service.
Now, the snmpcollector probe starts fine.