SPC-OCA-10370: The Location Server on SpectroSERVER is not available.

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Article ID: 141918

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

The OneClick server failed to connect to the SpectroSERVER and the following errors were seen in the stdout.log file:

Nov 21, 2019 14:50:03.892 - SPC-OCA-10370: The Location Server on <SpectroSERVER Host> is not available.
Nov 21, 2019 14:50:03.892 - Could not reach location server at <SpectroSERVER Host>

 

Cause

The .corbarc and .jcorbarc files on the SpectroSERVER had localhost as the server name instead of the short name of the SpectroSERVER.

Environment

Release : 10.4

Component : Spectrum Core / SpectroSERVER

Resolution

Editing the $SPECROOT/.corbarc and $SPECROOT/.jcorbarc to use the short hostname of the SpectroSERVER instead of localhost and restarting processd resolved the issue.