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Cannot connect to CAPC after fresh install


Article ID: 141906


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


Cannot connect to CAPC after fresh install, getting connection timed out in the browser


Firewall or proxy blocking access.

We can use wget to access and it returns a 302 rediredt to port 8381 which shows that the servers are listening and responding correctly


Release : 3.7

Component : IM Reporting / Admin / Configuration


Correct the firewall/proxy etc. access to the CAPC server, the browser must be able to connect to both the console and sso ports (8181 and 8381 by default with no HTTPS configured)