VNA creates duplicate models in Spectrum when the SS is restarted

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Article ID: 141901

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

After restarting or rebooting a primary SpectroSERVER, there are duplicate models and/or alarms generated for duplicate models. 

Cause

The primary and secondary SSdb are out of sync when the primary SS is stopped.

Environment

10.3

10.4

10.4.1

Resolution

This will be fixed in a future release of Spectrum. The workaround is to manually run an online backup to synchronize the primary and secondary SSdb before stopping the primary SpectroSERVER.