Some devices with 'Unknown Status' do not appear in reachability lists in CA Performance Management (CAPM)

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Article ID: 141895

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Device has 'Unknown Status' and is not shown in the reachability lists or graph, when it is supposed to be listed as 0%.

Environment

Release :

Component : IM Reporting / Admin / Configuration

Resolution

DE425145 - Fixed in CAPM 3.6.10, CAPM 3.7.4