ASM Reports with no Data

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Article ID: 141839

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Updated On:

Products

CA App Synthetic Monitor NIMSOFT CLOUD USER EXPERIENCE MONITOR DX Application Performance Management

Issue/Introduction

I am trying to generate a Monthly Report for one of my reports and when I attempt this, there is no data to report against.  
 

Environment

Release : 10.x

Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)

Resolution

 Upon clicking on the report, no data showed up for the monitors.  After creating a test report, that report showed data from the same monitors.

After seeing this, by clicking on the existing report that wasn't showing data, as per the image above, I clicked on "Save", even though no changes were made and then clicked on "Done".

Once this was done, by clicking on that same report again, the data showed up.

 

 

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