Java Agent High CPU

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

The Wily agent on Application servers JVM's is using an abnormally high amount of CPU. 

Cause

Agent configuration 

Environment

Release : 10.x

Component : APM Agents

Resolution

Here are some things to try out. if this fails, please open a Support ticket. 

1. Try enabling Agent Reduce Memory overhead 

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=107678

2. In certain scenarios, DNS lookup causes CPU / Memory usage. 

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=10913#/

3. Try disabling Aggregate CPU Utilization 

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=77229

4. If using IBM JVM , try using NoRedef NoReTran Agent file to improve Agent performance. 

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=10562