The WA Agent logs show connection reset for the WebServices job
The connection reset error means some kind of network issue. An appliance like firewall or router in the middle is likely dropping the connection between WA Agent and web application.
Release : 11.3/11.4/11/5
Component : CA Workload Automation Agent for Web Services
Following errors may be seen in the logs.
XX/12/2019 00:00:23.246 EST-0500 1 WebservicePlugin.webservice Internal Thread.CybWOBWebserviceRundoclitHandler.processWob[:1089] - cybermation.commonservice.webservice.wsdl.harness.CybWSDLException: WSDLException: faultCode=COMMUNICATION_ERROR: Unable to retrieve document at 'http://webapplication.example.com/someapp/myapp.asmx?wsdl': java.net.SocketException: Connection reset
Check the connectivity from agent to the application host.