Policy Server OpenJDK forks support

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

When installing a Policy Server, is AdoptOpenJDK is the only OpenJDK
fork supported by BroadCom for Layer7 SiteMinder 12.8SP3, or if other
ones are supported by this product ?

 

Environment

 

Policy Server 12.8SP3 on RedHat 7;

 

Resolution

 

At first glance, as per our Support Matrix, for 12.8SP3, the only
version supported is AdoptOpenJDK 1.8.212 and higher (1). Using other
JVM version will fall under the "Reasonable Commercial Effort
Statement" (2).

Further information about the support of AdoptOpenJDK (3).

 

Additional Information

 

(1)

    2.4 Java Virtual Machine (JVM)

      The following table lists the Java Virtual Machine (JVM) support
      requirements for release 12.8.03 and above:

        | CA Single Sign-On Component  | Java Runtime Environment                         |
        |------------------------------+--------------------------------------------------|
        | Single Sign-On Policy Server | AdoptOpenJDK 1.8.212 (or later updates on 1.8.x) |
        |                              | 64 bit                                           |
        | Policy Server SDK 64 bit     | AdoptOpenJDK 1.8.212 (or later updates on 1.8.x) |
        |                              | 64 bit                                           |
        | Access Gateway               | AdoptOpenJDK 1.8.212 (or later updates on 1.8.x) |
        |                              | 64 bit                                           |

      p.9

    https://ftpdocs.broadcom.com/cadocs/0/contentimages/Symantec%20SiteMinder_12_8_Platform%20Support%20Matrix_23Nov2021.pdf

(2)

    6.3 Reasonable Commercial Effort Statement
    
      Broadcom Technical Support will make a reasonable commercial
      effort to troubleshoot and/or resolve customer support requests
      that involve the use of currently supported versions of SiteMinder
      on or with “unsupported” platforms as follows: Broadcom Technical
      Support will accept support incidents (support requests) involving
      a software platform of a combination of software platforms that is
      not officially supported per the then-current published platform
      support matrices. Broadcom will troubleshoot the issue up to the
      point that Broadcom has reason to believe that the problem is
      related to the use of software that is not specified in a then-
      Symantec SiteMinder 12.8 Product Support Matrix [Type text] 16
      Copyright © 2020 Broadcom. All rights reserved. No unauthorized
      copying or distribution permitted.  current platform supported
      matrix. At such point, Broadcom shall require that the customer
      reproduce the problem on a fully supported combination of
      platforms before Broadcom proceeds in troubleshooting the
      incident.

    https://ftpdocs.broadcom.com/cadocs/0/contentimages/Symantec%20SiteMinder_12_8_Platform%20Support%20Matrix_23Nov2021.pdf
    

(3)

    AdoptOpenJDK Announcment
    https://higherlogicdownload.s3.amazonaws.com/BROADCOM/UploadedImages/bb353fab-7940-47c9-bd2b-50be3998354d/Layer7_SiteMinder_AdoptOpenJDK_Announcment_Final.pdf