Occasionally getting this alert on our systems
PERM Directory services protocol error
Severity ............ 3 (Medium)
System Name.......... XXXXXX
System Identifier.... XXXXXXX
Application ......... NetMaster for SNA
Alert Class ......... NEWS
Class Description ... NEWS Parent Class
Resource ............ XXXXXX
Note some text have been replaced with "XXXXXX"
Can you give me more information regarding this error?
Release : 12.2
Component : CA NetMaster Network Management for SNA
The 'Directory services protocol error' is a CNM generic alert code 3001 from VTAM about APPN. It may be a one off because of an IPL or some temporary glitch.
If you receive more of these messages and it looks like a problem, then I recommend you should contact IBM.
From the /SNACFA.L List control file options Cat 20 Generic Alert Descriptions -
3000 Communications protocol error
3001 Directory services protocol error
3002 Session services protocol error
3100 SNA protocol error
3110 XID protocol error
3111 Invalid XID received
3112 SNA session setup failure
3113 CP-CP session failure
3114 Management Services protocol error
3115 LU6.2 received negative BIND response
3116 LU6.2 sent negative BIND response
3117 LU6.2 session activation rejected
3118 LU6.2 UNBIND request sent
3119 LU6.2 UNBIND request received
If you want to turn off the NEWS alerts coming from NEWS.
These NEWS alerts are controlled by parms CNMFILTERs.
In CNMFILTERs there are multiple kinds of CNM alerts, the alert monitor side of things is controlled via the Alert Severity.
I would suggest making all of these '0' thus no alerts will be sent to alert monitor.
CNMFILTERS - Event Recording Filters ssssssssssssssssssssssss
Category: Permanent error (PERM)
Processing Option ............ L (default L)
Alert Severity ............... 3 (default 3)
make all of these Alert severity '0' instead of ‘3’