Service Desk Manager keeps giving a popup
Article ID: 141771
Updated On:
Products
CA Service Desk Manager
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Desk Manager - Mobile Application
CA Service Desk Manager - Xtraction
Issue/Introduction
For every function I'm getting a popup with "Request Time", "Load Start", "Load Complete" and "User Resp Time". Why is this happening?
Environment
Release : 14.1, 17.x
Component : SERVICE DESK MANAGER
Resolution
The Response Time Statistics feature was turned on. Just cancel one popup and it will stop displaying.
Additional Information
To enable "Response Time Statistics" from the Service Desk tab go to "View", from there is an option "Response Time Statistics".
Feedback
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