The MDMP files generated in CCS server causing Storage issue

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

There were a lot of MDMP files created inside CA-IG_DataIntegration in CCS Server causing memory issue.

Path: X:\Program Files\Virtual Appliance Tools\CA-IG_DataIntegration

 

Sample file name:

hs_err_pid143472.mdmp

 

each file size is more than 1GB.

Environment

Identity Governance 14.x

Resolution

Found that these dump files are being generated by 3rd party tools.

The tools under data integration is creating dump files, please see here:

How to prevent creating ".mdmp" and ".hdmp" files when unhadled exceptions happens

You can add exceptions to windows for generating these files, see here:

Windows Error Reporting subkey

Troubleshooting why Kettle Pentaho is crashing is outside the scope of Identity Suite support.