MDMP Files generated in CCS server causing Storage issue

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Article ID: 141763

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

We see that there were a lot of MDMP files created inside CA-IG_DataIntegration in CCS Server causing memory issue.

 

path:

E:\Program Files\Virtual Appliance Tools\CA-IG_DataIntegration

 

Sample file name:

hs_err_pid143472.mdmp

 

each file size is more than 1GB. Could you please help us to find the use of the file. Shall we delete it?

 

Environment

Release :

Component : IdentityMinder(Identity Manager)

Resolution

Found that these dump files are being generated by 3rd party tools.
The tools under data integration is creating dump files, please see here:
https://stackoverflow.com/questions/48517385/how-to-prevent-creating-mdmp-and-hdmp-files-when-unhadled-exceptions-happe
You can add exceptions to windows for generating these files, see here:
https://docs.microsoft.com/en-us/windows/win32/wer/wer-settings?redirectedfrom=MSDN
Troubleshooting why Kettle Pentaho is crashing is outside the scope of IMAG support.