CA Performance Management SNMP Profile order and usage

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Article ID: 141755

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling DX NetOps

Issue/Introduction

I would like to how the SNMP profile order works in CA PC onboarding and re-discovery.

How the profile order is defined?

What if the SNMP connection fails for a device already assigned with the SNMP Profile?

 

Environment

Release : 3.7

Component : CA Performance Management

Resolution

The SNMP profiles are used in the order set in the UI under Administration->Configuration-SNMP profiles.

If the discovery profile is configured to use specific SNMP profiles, it only uses those profiles.

If the device is unreachable via SNMP for 2 poll cycles, we will try and do SNMP profile discovery using any SNMP profile in the discovery profile the device was discovered with. If the discovery profile no longer exists, it tries all the SNMP profiles synced to DA.

If you are looking to limit the profiles used to discover the device or rediscover it, only specify the wanted SNMP profiles in the discovery profile used to discover the device.

The discovery profile associated with the device is that which discovered the device.