Alarm sync from CAPM to Spectrum

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Article ID: 141754

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

According to the documentation, alarms should be synced to OneClick 1-2 minutes after get synced to EM in the CAPM, however in some environments, it shows large delays.
I'm not able to see packets between OC and PM on ports 8281 and 8481.

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution

10.03.02.D90 has been created for this problem.  Please contact support for a copy of this patch.

REQUIREMENTS

SPECTRUM 10.03.00 and 10.03.02 are the prerequisites for installation of this patch.
This patch needs to be installed on OneClick Server.

OVERVIEW 
This is a Debug patch for the following issue:

DE425532 Details:
20031392 - Spectrum Sync with CAPC
DE425532, 20031392)

BILL OF MATERIALS
 
ReleaseNote.D90c.txt 
runme (Linux/Solaris)
uninstall_D90c.pl (Linux/Solaris)

netqos.jar
clientnetqos.jar
handler-factory-config.xml

Additional Information