No Data Available using the SYSVIEW JOBSUB command
Article ID: 141753
Updated On:
Products
Issue/Introduction
An user is unable to view job outputs in the menu option JOBSUM. Only the message "No Data Available".
SYSVIEW ISPF1 XXXX ------ JOBSUM.NODETAIL, Job Status ------- 12/12/19 11:14:07
Command ====> Scroll *===> PAGE
-------------------------------------------------- Lvl 2 Row 0-0/0 Col 1-79/827
Options INDEX SYSTEM MEMBER UPDATE SORT OPTIONS INFO
CapDsn ABCD.SYSVW160.CAPDATA.T111407.D191010 Member n/a Tot n/a
IdxDsn n/a System XXXX Cur n/a
-------------------------------------------------------------------------------
Spool space used
-------------------------------------------------------------------------------
= ALL ALL ALL ALL 0.000
Cmd Jobname Type JobNr Queue Status JobClass Prty Posi Spool%
****************************** No Data Available ******************************
Other users do not have the problem.
Environment
CA SYSVIEW 15.0 & 16.0 - z/OS supported releases -
Cause
If no parameters are specified with the JOBSUM command and there is not a value defined for
PREFIX or OWNER, jobs with a job name that starts with the user id of the user are displayed.
If the jobs are not displayed, it is necessary to check the values defined for PREFIX and OWNER.
Resolution
Use the following commands to display the values defined for PREFIX and OWNER:
PREFIX ?
OWNER ?
If there is any value for PREFIX or OWNER delete these values with the following commands:
PREFIX
OWNER
If the PREFIX command is entered with no parameters, then all prefixes are deleted.
If the OWNER command is entered with no parameters, then all owners are deleted.
Additional Information
Use the following commands in SYSVIEW to have more information about the PREFIX and OWNER commands
HELP PREFIX
HELP OWNER
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