No Data Available using the SYSVIEW JOBSUB command

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Article ID: 141753

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Updated On:

Products

CA SYSVIEW Performance Management

Issue/Introduction

An user is unable to view job outputs in the menu option JOBSUM.  Only the message  "No Data Available".

 

SYSVIEW ISPF1 XAD1 ------ JOBSUM.NODETAIL, Job Status ------- 12/12/19 11:14:07
Command ====>                                                 Scroll *===> PAGE
-------------------------------------------------- Lvl 2 Row 0-0/0 Col 1-79/827
Options INDEX SYSTEM MEMBER UPDATE SORT OPTIONS INFO                           
CapDsn  ABCD.SYSVW160.CAPDATA.T111407.D191010        Member n/a       Tot   n/a
IdxDsn  n/a                                          System XAD1      Cur   n/a
-------------------------------------------------------------------------------
Spool space used                                                               
-------------------------------------------------------------------------------
         =        ALL          ALL      ALL      ALL                   0.000   
Cmd      Jobname  Type   JobNr Queue    Status   JobClass Prty  Posi  Spool%   
****************************** No Data Available ******************************

 

Other users do not have the problem.

 

Cause

If no parameters are specified with the JOBSUM command and there is not a value defined for   
PREFIX or OWNER, jobs with a job name that starts with the user id of the user are displayed.    

If the jobs are not displayed, it is necessary to check the values defined for PREFIX and OWNER.                                          

Environment

CA SYSVIEW 15.0 & 16.0 - z/OS supported releases - 

 

Resolution

Use the following commands to display the values defined for PREFIX and OWNER:

 

PREFIX ?

OWNER ?

 

If there is any value for PREFIX or OWNER delete these values with the following commands:

 

PREFIX

OWNER

 

If the PREFIX command is entered with no parameters, then all prefixes are deleted.  

If the OWNER command is entered with no parameters, then all owners are deleted. 

 

 

Additional Information

Use the following commands in SYSVIEW to have more information about the PREFIX and OWNER commands

 

HELP PREFIX

 

HELP OWNER