Time Sheet Review portlet in Classic PPM is Missing Resources

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Article ID: 141751

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

Expecting to see all project team members who are assigned to tasks regardless of them submitting any hours, and not all project resources show up.

Cause

This is working by design if the user has not yet added a task from the investment to their timesheet.

Environment

Release : All Supported Releases

Component : CA PPM SAAS TIME MANAGEMENT

Resolution

  1. In order for an investment to show on the portlet, at least one resource must have added one or more tasks from the investment to a timesheet
  2. Similarly, in order for a resource to show up on the Investment Timesheet Review details portlet, the resource must have added at least one task from the investment to a timesheet.

    (This Investment Timesheet Review portlet is accessed by clicking on the timesheet details icon for the Investment from the Timesheet Review portlet)