Time Sheet Review portlet in Classic PPM is Missing Resources
book
Article ID: 141751
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Updated On:
Products
STARTER PACK-CLARITY PPMClarity PPM SaaS
Issue/Introduction
Expecting to see all project team members who are assigned to tasks regardless of them submitting any hours, and not all project resources show up.
Cause
This is working by design if the user has not yet added a task from the investment to their timesheet.
Environment
Release : All Supported Releases
Component : CA PPM SAAS TIME MANAGEMENT
Resolution
In order for an investment to show on the portlet, at least one resource must have added one or more tasks from the investment to a timesheet
Similarly, in order for a resource to show up on the Investment Timesheet Review details portlet, the resource must have added at least one task from the investment to a timesheet.
(This Investment Timesheet Review portlet is accessed by clicking on the timesheet details icon for the Investment from the Timesheet Review portlet)