List search import greater than 250 entries fails in Spectrum OneClick

Article Id: 141742

Status: Published

Updated On: 30-06-2020 14:04

Products:

CA Spectrum , CA eHealth

Issue/Introduction:

When using the Spectrum OneClick locater and you import a search list greater than 250 items, you get a pop-up that says "Error," and nothing happens. The debug explains it:

(http-nio-8080-exec-12) (SEARCH) - isAndOrSearchTagsExceedLimit: REST API NOT processed since searching NodeList count is 254 and searchQueryMaxThreshold value is 250 for node name preset-value-list

Cause:

This is a limitation of the search functionality which changed in Spectrum 10.3.2 BMP1 and above to alleviate prolonged SpectroSERVER performance problems with cpu and memory.

Resolution:

This is resolved by the following patches:

10.03.02.D157 for 10.3.2

Spectrum_10.04.00.PTF_10.4.018 for 10.4

Spectrum_10.04.01.PTF_10.4.109 for 10.4.1.

This is tentatively scheduled to be included in the first bi-monthly patch for 10.4.1 as well, and included in 10.4.2 once released:

DE449892 Details:
Symptom : Locator Search when using a list containing more than 250 items returns an error.\n.
Resolution: Locator Search is working fine after refining search criteria filtering at OneClick server.\n.
(DE449892, 20322819)

DE446038 Details:
Symptom : Locator Search when using a list containing more than 250 items returns an error.\n.
Resolution: Locator Search is working fine after refining search criteria filtering at OneClick server.\n.
(DE446038, 20165224)

DE468565 Details:
Symptom : Locator Search when using a list containing more than 250 items returns an error.\n.
Resolution: Locator Search is working fine after refining search criteria filtering at OneClick server.\n.
(DE468565, 32066384 )