USS 17.1.x integrated with SDM and Catalog. Intermittently USS Search usage results in HTTP STATUS 500
This problem is caused due to jcifs.jar file is missing under <USS HOME>\OSOP\tomcat-7.0.40\webapps\front-office-hook\WEB-INF\lib\ folder on USS server
Release : 17.2
Component : CA SERVICE CATALOG
1) With 17.1 USS version , you can open a support case to obtain a point fix T6EE503.caz to apply on USS server or you can use the approach mentioned in 2) below.
2) With 17.2 USS version , there is no any point fix for this version of USS anymore . But you can do the following to fix it :
jcifs.jar file should be in both <USS HOME>\OSOP\tomcat-7.0.40\webapps\ROOT\WEB-INF\lib\ folder and also <USS HOME>\OSOP\tomcat-7.0.40\webapps\front-office-hook\WEB-INF\lib\ folder . But with OOTB USS installation of 17.1 or 17.2 , this file is missing under <USS HOME>\OSOP\tomcat-7.0.40\webapps\front-office-hook\WEB-INF\lib\ folder .
You can do the following to address this problem manually :
On your USS server machine
1) go to <USS HOME>\OSOP\tomcat-7.0.40\webapps\ROOT\WEB-INF\lib\ folder , copy jcifs.jar file
2) then go to <USS HOME>\OSOP\tomcat-7.0.40\webapps\front-office-hook\WEB-INF\lib\ folder , paste that jcifs.jar file there .
3) recycle USS service