Text based recording to the syslog server does not arrive in syslogrd server

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

It has enabled "Text based recording to the syslog server" under Configuration -> Logs -> Session Recording,   in order to forward all commands typed in a SSH session to syslogrd server.

But the commands are not arriving in syslog server as expected.

Environment

Release : 3.2

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

when using port different of default sometimes can happen this problem.

Resolution

If it is the first time that is configuring syslog server on PAM and enabling the option "Text based recording to the syslog server" so restart the 
PAM server.