Text based recording to the syslog server does not arrive in syslogrd server

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Article ID: 141687

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

It has enabled "Text based recording to the syslog server" under Configuration -> Logs -> Session Recording,   in order to forward all commands typed in a SSH session to syslogrd server.

But the commands are not arriving in syslog server as expected.

Cause

when using port different of default sometimes can happen this problem.

Environment

Release : 3.2

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

If it is the first time that is configuring syslog server on PAM and enabling the option "Text based recording to the syslog server" so restart the 
PAM server.